An intervention approach to reduce passive-aggressive behavior is to:

• A. Encourage honest expression of needs
• B. Reinforce passive responses
• C. Avoid discussing issues
• D. Label the person as difficult

Answer: (A)

Encouraging honest expression of needs targets the root of passive-aggressive behavior by giving people a direct way to say what they want or feel, instead of masking it with indirect actions. When individuals can articulate their needs clearly and respectfully, they’re less likely to resort to covert resistance, sarcasm, or silent treatment. This approach supports assertive communication, which helps resolve conflicts more openly and reduces the frustration that fuels passive aggression.

Reinforcing passive responses would strengthen the problematic pattern, and avoiding discussion leaves underlying issues unaddressed, allowing resentment to fester. Labeling someone as difficult stigmatizes them and misses the chance to teach constructive communication and problem-solving.